Argyfwng y tu allan i oriau

Defnyddiwch y ffurflen hon YN UNIG pan:

  • Mae’n argyfwng
  • Mae’ch awdurdod lleol/cymdeithas dai ar gau

Beth fyddwn ni’n ei wneud:

  • Adolygu eich ffurflen
  • Pasio eich manylion i'r contractwr ar alwad
  • Cysylltu â chi dim ond os oes angen rhagor o wybodaeth

Noder:

  • Peidiwch â ffonio ar ôl cyflwyno – mae hyn yn creu dyblygu
  • Nid oes ETA ar gael
  • Ddim yn argyfyngus: cysylltwch â’ch darparwr yn ystod oriau swyddfa
  • Ymholiadau eraill: defnyddiwch y ffurflen ymholiadau cyffredinol

 

**Nid ydym yn goddef ymddygiad neu iaith ymosodol. Bydd unrhyw gwsmer sy'n cymryd rhan mewn ymddygiad o'r fath yn cael ei derfynu ar unwaith, heb unrhyw gynnydd pellach.

Argyfwng y tu allan i oriau ffurf

Ydy eich cawod yn drydanol? *
A ellir atal y gollyngiad? *
Ydych chi wedi troi'r stop-cock i ffwrdd? *
Ydy'r dŵr yn rhedeg i mewn i unrhyw drydan?
A oes unrhyw ddifrod i'r nenfwd? Bowing or sagging
Ai dyma'r unig doiled yn yr eiddo? *

Please call your local authority or housing association to report your repair on their next working day. Thank you.

Is your property secure? *
Is there a safety chain/latch? *
Os ydych wedi colli eich allweddi, bydd ad-daliad allwedd newydd. Ydych chi'n hapus i barhau? *

Please call your local authority or housing association to report your repair on their next working day. Thank you.

Please return/stay at the property and wait for engineer contractor to arrive

Heating/boiler emergency repairs during summer months

Please be aware that your local authority or housing association has SET boiler repair guidelines for the summer months.
Delta Wellbeing follows its guidelines; if there are any issues, please get in touch with your local authority or housing association.

Ydych chi wedi ceisio ailosod y boeler? *
Oes gennych chi ffynhonnell wresogi arall? * Gwresogyddion trydan / tân nwy
Os oes gennych fesurydd, a oes credyd?
Ydych chi wedi gwirio tymheredd y thermostat? *

Please call your local authority or housing association to report your repair on their next working day. Thank you.

Please follow your instruction manual on how to reset the boiler. Thank you.

Ydych chi wedi gwirio'r blwch ffiws i sicrhau bod yr holl switshis taith i fyny (troi ymlaen)? *

Please ensure you check the fuse box before submitting an emergency repair.

Ydych chi wedi dad-blygio a phlygio offer yn ôl i mewn fesul un? *

Please unplugged and plug appliances in one by one before submitting an emergency repair

If contractor attends and finds it is an appliance causing the issue, there will be a recharge.

Os oes gennych fesurydd, a oes credyd?
Has the battery been replaced? *

Please replace battery on smoke alarm.

A oes angen ffob arnoch i fynd i mewn i'r adeilad?

Please call your local authority or housing association to report your repair on their next working day. Thank you.

Have you tried to unblock it yourself? *
Ydy'r twll archwilio'n gorlifo? *
University emergency repairs

All highway emergencies can be submitted online through Carmarthenshire County Council's portal. 

Click here to report your highways emergency.

Bron Afon requires security questions, please only complete YOUR set of security questions.

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Any conditions that may affect the work being carried out within the property to inform the contractors before entering etc.